PSN Outage Official Topic

Re: So no surprise, Sony says the reason for the PSN being down is...

I was wondering why i couldnt get on... now i know :P
 
Re: So no surprise, Sony says the reason for the PSN being down is...

http://kotaku.com/#!5795474/everything-you-need-to-know-about-the-playstation-network-outage
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

Some precautions to take.

  • Any passwords that are the same as your PSN account should be changed.
  • Notify your CC/Bank company and let them know that your account has possibly been compromised.
  • You have a free credit check every year, keep an eye on your credit and make sure no one has opened up any other accounts. Not just CC accounts.
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

i tried calling sony and they could not take my card's info off the account... I gotta live in paranoia until this is solved now X_X
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

Zidart said:
i tried calling sony and they could not take my card's info off the account... I gotta live in paranoia until this is solved now X_X
Click to expand...

It wouldn't matter anyways. If the hackers did get this info, they already have it. I would say notify your bank/CC company and let them know what happened.
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

CreepinDeth said:
It wouldn't matter anyways. If the hackers did get this info, they already have it. I would say notify your bank/CC company and let them know what happened.
Click to expand...

will do that immediatelly
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

I definitely wish I could just nuke my PSN account right now.

I couldn't remember the info I provided on it, so I had to change all my online account passwords to totally new ones. I will be visiting my bank early tomorrow to get my cards changed.

Ugh. What a nightmare. Really not too happy about this at all. It almost feels like getting robbed, or maybe it's more like coming home after a vacation and finding a window open, but not knowing if anything was taken or what the person who broke in was doing. Just change all the locks and hope for the best I guess?
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

I'm more worried about my PSN account(s) than anything else…

They can't do much with the credit cards if they don't have the PIN or security code, methinks, so there's not that much to worry about. However, notifying the bank (or CC company) is a good idea.

I'm going to try to log in IMMEDIATELY after PSN is back so I can change my PSN account password. I don't want to lose all the stuff I've bought…
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

Icyguy said:
They can't do much with the credit cards if they don't have the PIN or security code, methinks, so there's not that much to worry about. However, notifying the bank (or CC company) is a good idea.
Click to expand...

Absolutely wrong. They can do major damage if they have your number and any personal information you entered into PSN. There are plenty of places that don't ask for the security code or pin.

I'm going to try to log in IMMEDIATELY after PSN is back so I can change my PSN account password. I don't want to lose all the stuff I've bought…
Click to expand...

You won't lose it unless the hackers completely wiped the PSN archives. Otherwise, it will still show your purchases and can redownload them if you ever delete them.
 
Sony Reveals More Details On PlayStation Network Hack & Its Plans To Fix It.

Sony Reveals More Details On PlayStation Network Hack and Its Plans To Fix What Went Wrong

Sony Computer Entertainment has issued an update on last week's "external intrusion" on its PlayStation Network, an attack that forced the network offline and may have exposed the personal information of millions of members.

On the company's PlayStation.blog, senior director of corporate communications Patrick Seybold writes that the PlayStation maker will be "taking steps to make our services safer and more secure than ever before."

That includes "a new system software update that will require all users to change their password once PlayStation Network is restored." Presumably, that software update will come to both the PSP and PlayStation 3 within the week. Currently, PSN accounts are locked out of the system, making a change to personal information and passwords impossible.

Furthermore, Sony says it is "initiating several measures that will significantly enhance all aspects of PlayStation Network's security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway."

Sony writes that it still plans to have its PlayStation Network back online by next week, offering the caveat "we want to be very clear that we will only restore operations when we are confident that the network is secure."

For PSN account holders who may be concerned about the damage already done to their personal information or credit cards, Sony offers the following updates.

On the safety of your personal and financial information...

The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack.

On the credit card details that PlayStation Network and Qriocity do and do not store...

While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.

Additional details (and what appears to be bordering on an apology) can be found at the PlayStation.blog.



http://kotaku.com/#!5796429/sony-reveals-more-details-on-playstation-network-hack-and-its-plans-to-fix-what-went-wrong
 
Re: Hackers have stolen personal data. CHANGE YOUR PASSWORD ASAP.

CreepinDeth said:
Absolutely wrong. They can do major damage if they have your number and any personal information you entered into PSN. There are plenty of places that don't ask for the security code or pin.
Click to expand...

Wurd. A good enough social engineer could open up whole new accounts with the personal information stored on PSN, particularly when they can use that information to obtain more information about someone, even through simple internet searches.

I called my CC company yesterday to get a new card in the mail and all of the "security questions" they asked over the phone were questions a person could answer if they had my PSN info (birthday, address, recent purchases, etc.). I've now got a personal password set up so that can't happen, but such was not the case 7 days ago when the PSN got hacked. A person could do a lot of damage with that amount of information before anyone noticed, so it would be a good idea to change any online account passwords you have and to make sure your financial accounts are as secure now as they've ever been.
 
This week, (no date given) the PSN comes back up and this is the first few features to come back.

1.Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems -This includes titles requiring online verification and downloaded games
2. Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
3. Access to account management and password reset
4. Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
5. PlayStation®Home
6. Friends List
7. Chat Functionality

Anything missing will be brought back as the month progresses.

As for the "apology". Sony plans to offer free downloads of unidentified "content," 30 days of free PlayStation Plus access to new and existing members, and 30 days of free Qriocity services. That's right, a free month for both programs to any new and current user as soon as the PSN kicks back up.


Hirai's statement
PSN Coming Back
 
Re: Sony finally emerges with an "Apology" program. PSN Launches this week.

Oh thank God Home is coming back online. :p

I figured most things except the PS Store would be up and running soon. Glad to see I can get my Blops on again, and some free kickbacks don't hurt either. Still though, my confidence in them has been shaken. I don't think I'll give them any more personal information ever again.
 
Re: Sony finally emerges with an "Apology" program. PSN Launches this week.

stealth toilet said:
Oh thank God Home is coming back online. :p
Click to expand...

Oh, I knew YOU would be jumping for joy over Home update 1.50! :D
 
APERTURE SCIENCE TESTING WILL BEGIN!!! :lol


http://www.joystiq.com/2011/05/05/sony-psn-rebuild-complete-internal-testing-in-final-stages/
 
Re: Third Attack Against Sony Planned

That article seems to open up a lot of other questions. For example, the article states that these hackers currently have access to some Sony servers. Really? Still? If true, that should be the headline. How the hell do they still have access to the servers that are supposed to be shut down? The article also links together 3 attacks on Sony as part of a co-ordinated effort, but I haven't seen any evidence of that before, and this article doesn't provide any either. And while the article doesn't explicitly say so, it does imply and insinuate that all of these co-ordinated attacks were done by Anonymous, which is based on a lot of assuming.

So yeah, I don't really trust this article. They need to do some fact checking (and grammar checking...).

If it is true, geeze. I would really just like my identity to be safe now. Plz k thanks. And also maybe if these hackers (whoever they are, I'm guessing they're not Anonymous) could leave Sony's customers, who just want to play videogames and stuff, out of this that would be cool too.
 
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